Consumers advised to use more than one price comparison site

Consumers should visit more than one price comparison site before switching energy suppliers. The advice from the Competition and Markets Authority (CMA) follows a year-long study into those sites and other apps in various sectors. Companies often pay to appear on the lists of comparison sites, which may receive commission when consumers switch providers. They […]

Energy suppliers could face stricter new financial tests

Both old and new energy suppliers could face tougher financial tests under new plans being considered by Ofgem. The regulator said it will be reviewing its approach to awarding supply licenses as well as financial requirements. It comes amid concerns energy companies can be set up easily and more could go bust following GB Energy […]

Watchdog investigates price comparison sites

The Competition and Markets Authority (CMA) has launched a cross-sector investigation into energy price comparison websites (PCWs). These firms allow consumers to compare the quality and price differences between various energy suppliers and switch contracts to get a better deal. The study aims to look into how they interact with consumers, businesses and the economy. It will also […]

Small energy suppliers slam CMA’s online comparison proposals

Customers who search for cheap energy deals online will only see tariffs from the Big Six suppliers under rules proposed by the competition watchdog. That’s according to six smaller independent providers, which fear the rules would “severely damage” competition in the energy market. GB Energy Supply, Co-operative Energy, Bulb, Go Effortless Energy, So Energy and […]

Ofgem investigates energy price comparison sites

A new investigation into energy price comparison websites has been launched. Ofgem said it will look into whether some sites have breached competition law in relation to paid online search advertising. If follows accusations online price comparison sites were hiding the cheapest tariffs from customers in favour of deals which gave them a cut. This […]

Energy price comparison sites should pay ‘duped’ customers, MPs say

Energy price comparison sites should compensate customers who were not given the cheapest deals on the market. The Energy and Climate Change Committee said some sites have been behaving “more like backstreet market traders” and “duping” customers into switching to tariffs that are not the cheapest or “most appropriate for their needs”. Its report also […]

New rules set for energy price comparison sites

Energy price comparison websites will have to meet tighter standards under new rules set by Ofgem. Many sites have been accused of hiding the cheapest tariffs from consumers, in favour of deals which will give them a cut. Those that have been accredited with the regulator’s voluntary consumer ‘Confidence Code’ will now have to make […]

Ofgem’s reforms ‘fail’ to help consumers pick best energy deal

Ofgem’s reforms published today “will fail” to help consumers pick out the best energy deal in the market. That’s according to consumer group Which? in response to the energy regulator’s detailed new rules for a simpler and clearer market for consumers. It made the comment following its recent research which revealed only three in ten […]

‘Time running out’ for cheap energy deals

Consumers are running out of time to snap up a cheap energy deal and protect themselves from the rise in prices. Price comparison site uSwitch.com made the comment after EDF Energy and First Utility pulled its cheapest tariff plans off the market. Experts have warned of energy price rises by the end of the year, […]