Rent
Almost a tenth of renters wrongly told they can’t switch

Auto-switching service Migrate says this costs people who rent an average of £315 more than they need to be paying each year

Igloo
Igloo Energy cuts prices by 3%

The move marks the second time the challenger energy brand has dropped its prices this year

Taxes
Are council-owned energy firms burning a hole in the taxpayer’s pocket?

A new investigation by The Times suggests many council-owned suppliers regularly lose taxpayer money

Poor customer service
Increasing numbers of small suppliers ‘offering poor customer care’

Citizens Advice has scored five suppliers less than two stars out of five in its latest rankings

Lightbulb in dark room
Are energy suppliers leaving consumers in the dark?

A new survey of UK billpayers, conducted by customer service business Quadient, suggests the majority of customers seem to think so

London Council launches new green energy supplier

Beam Energy has been set up as a not-for-profit company

OVO Energy
OVO Energy to absorb Economy Energy’s customer base

Energy regulator Ofgem has appointed the supplier to take on the failed business’ customers

Going out of business sign
Economy Energy has gone bust

The energy supplier’s collapse leaves 235,000 consumers in a state of limbo until they are appointed to a new provider

VW badge
Volkswagen launches new brand in bid to move into electricity supply

Subdivision ‘Elli’ will help the firm work towards its goal of becoming a leading provider of sustainable, low carbon mobility

2018 was ‘worst year on record for price rises’

2018 saw 57 price rises take place, compared to just 15 in 2017