Thames Water has received fierce criticism over the failure of its welfare services during the heatwave

People in Kent and Sussex will reportedly be hit by a new ban from 12th August

The number of people who find that water charges are fair dropped last year, according to a report

Companies that don’t link dividend payments to the environment and customers could face enforcement action

The project will see 49 kilometres of river improved while creating two trial bathing quality stretches

Four-in-ten Brits trying to use less energy and water in their homes, according to a survey

The announcement follows United Utilities’ pledge to keep the average household water bill ‘flat’ for this year

The company has said customers can seek up to 90% reduction on their water bill

The water regulator has urged companies to deal sensitively with people with money issues

More than half of water customers believe they will struggle to pay a utility bill in the coming months, according to an Ofwat survey