Nottingham Council gushes about potential savings with self-supply water licence

The council’s Energy Services team will take over responsibility for its water services from 14th August

Ofwat orders £50 reduction in water bills for consumers

Water companies must also invest an additional £6m each day between 2020 and 2025 to improve the environment and services for customers

Ofwat ‘concerned’ about four water firms’ business plans

The regulator said there is a ‘significant gap’ between its view of efficient costs and the revised proposals of Anglian Water, SES Water, Thames Water and Yorkshire Water

Ofwat agrees price cuts for water bills with three suppliers

Severn Trent Water, South West Water and United Utilities customers will see reductions of between £18 and £43

Devon’s largest ever fatberg removed successfully

It was taken to a local sewage treatment plant and used to produce energy

Thames Water’s online tool aims to help customers save money

The free calculator makes predictions based on responses to questions about how much water people use in their homes and gardens

Nottingham Council seeks self-supply retail water licence

The move is expected to help the council reduce costs

Ofwat greenlights three water firms’ business plans

The regulator said Severn Trent Water, South West Water and United Utilities have delivered ‘high quality plans’, which set out how they will reduce customer bills

Water regulator slammed for removing performance rewards cap

Ofwat has been criticised for removing a cap on the financial rewards water firms can get by beating their targets on water pollution, leaks and customer service. As part of its 2019 price review, the water regulator said it will not cap the total amount a company can earn from outcome delivery incentives (ODIs). Consumer […]

Water firms ‘must work harder to keep consumer trust’

Water companies must do more to ensure they keep the trust of their customers. Cathryn Ross, Chief Executive at Ofwat said suppliers must address “lingering public concerns”, including the perception that boards are “stuffed full of investors” and water firms are “making every call” in the interests of investors rather than customers. She said: “If […]