Big 6
The Big Six energy giant said the results “clearly fell well short” of what it hoped to achieve at the start of the year
Customers will see their energy bills reduce by £24 a year
The Big Six supplier said the ‘voluntary enhanced redundancy opportunities’ cover both its customer service and smart meter installation teams
The supplier was a white label of the Big Six company
The regulator, however, ‘remains disappointed’ with the Big Six supplier’s conduct throughout this matter
They will be switched over to the Big Six supplier on 15th March following which they can shop around and switch again with no exit fees
It follows the Big Six supplier’s commitment to transition to 100% green power
The news follows price rises confirmed by all the Big Six companies after Ofgem announced an increase in the energy price cap from April
It is the last Big Six energy company to announce the hike in bills following Ofgem’s price cap increase
It is the fifth energy supplier to announce a hike in tariffs after Ofgem’s energy price cap increase
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