Guest Blog: Duncan Everett – How will we get people to engage with this new AI technology?

Not with a carrot or a stick. The best new tech sneaks up on you, and before you know it you cannot even remember life without it. When we talk about AI, we paint it as disruptive, it is, but this doesn’t mean it is destructive.

Water firms ‘need more urgency in stopping leaks and disruption’

The Consumer Council for Water has highlighted interruptions to water supply across the UK are up by a fifth compared to 2016/17

Lightbulb in dark room
Are energy suppliers leaving consumers in the dark?

A new survey of UK billpayers, conducted by customer service business Quadient, suggests the majority of customers seem to think so

innogy and Verv sign disruptive £500k deal for smart energy hub

innogy International Middle East aims to support the United Arab Emirates in becoming smarter

Global tech players ‘pose the main threat to utilities’

Richard Hughes from EDF said genuinely innovative competition is ultimately good for the market