Energy suppliers have been advised to ready for increased energy switching volumes as the market stabilises this year

The initiative, set up by industry body Energy UK, aims to make the process of switching supplier easier, fairer and smoother for customers

The figure is said to be significantly higher than those who have switched home insurance, broadband, telephone providers and banks

The highest number of switches were recorded last month

The scheme requires signatories to report on their performance every quarter

Switching figures for this year have hit nearly five million, topping 2016’s record heights. That’s according to the latest figures from Energy UK, which suggest this has been partially driven by new companies joining the Energy Switch Guarantee (ESG), which now covers more than 90% of the market. The industry-led initiative sees companies sign up […]

More than 90% of the public say they are satisfied with the switching process. That’s according to new research from Energy UK, which has revealed more than two thirds of customers said Energy UK’s Energy Switch Guarantee (ESG) made them more confident and more likely to switch. The ESG is a set of commitments developed […]