Octopus
A new survey found that nearly 86% of energy customers want their suppliers to protect their deposits
The campaign is part of a wind tariff designed to bring local communities’ bills down
The move aims to support customers in financial hardship
Customers are advised to call their energy suppliers if they experience issues visiting websites
Nearly 135 EV batteries store and send power back to the grid when the supply is low
Households on ‘time-of-use’ tariff will be charged more to use electricity at peak times
The companies will run a two-month trial to explore the role of home energy demand during grid’s peak times
Octopus and E.ON bosses talked about the “huge increase” in bills and the need for more measures
UKPN came fourth among 50 UK organisations voted for customer services
“A significant number” of British Gas customers was affected by an IT issue