A new survey found that nearly 86% of energy customers want their suppliers to protect their deposits

The campaign is part of a wind tariff designed to bring local communities’ bills down

The move aims to support customers in financial hardship

Customers are advised to call their energy suppliers if they experience issues visiting websites

Nearly 135 EV batteries store and send power back to the grid when the supply is low

Households on ‘time-of-use’ tariff will be charged more to use electricity at peak times

The companies will run a two-month trial to explore the role of home energy demand during grid’s peak times

Octopus and E.ON bosses talked about the “huge increase” in bills and the need for more measures

UKPN came fourth among 50 UK organisations voted for customer services

“A significant number” of British Gas customers was affected by an IT issue