Ofwat

Environment Secretary Michael Gove welcomed the proposals and agreed stepping up demands from water companies on transparency around dividends and profits

The survey found a majority of businesses are now aware of the market

It is the fourth company in England to be granted a licence to supply its own water and wastewater services since the business retail market opened last year

The regulator will examine if water companies planned ahead sufficiently in the run up to the recent severe weather conditions

The regulator believes the process could be “better tailored” to reflect the differences in the information it does and does not need for self-supply licences

Ofwat is investigating Southern Water’s performance of its wastewater treatment sites and reporting of compliance information. It will look into whether the water company has breached its statutory duties and licence obligations. Ofwat stated: “We will conclude the investigation as quickly as we can to establish whether or not there has been any contravention and […]

Environment Secretary Michael Gove has hit out at water companies over their use of “tax havens and excessive profits”. In a letter to Jonson Cox, Chairman of water regulator Ofwat, Mr Gove warned concerns about water companies’ behaviour “will only deepen” if dry weather experienced in the autumn results in some firms introducing hosepipe bans […]

Ofwat has launched a review of the market codes that set out credit requirements for retailers in the business retail market. Currently, retailers can choose to prepay wholesalers for the water their customers use or postpay, which includes providing a form of credit. This must cover the cost of supplying their customers for 50 days […]

Ofwat has been criticised for removing a cap on the financial rewards water firms can get by beating their targets on water pollution, leaks and customer service. As part of its 2019 price review, the water regulator said it will not cap the total amount a company can earn from outcome delivery incentives (ODIs). Consumer […]

Households and businesses across England and Wales are expected to see water bills cut by £25 a year from 2020 to 2025. Water regulator Ofwat said it will set the cost of capital across the sector at a record low of 2.4% – it expects this to have a direct effect on the bills paid […]