Watchdog warns four water companies about flood of complaints

Thames Water, Northumbrian Water, Essex and Suffolk Water and Hafren Dyfrdwy have been put ‘on report’ by the Consumer Council for Water

Ofwat seeks chief for new regulators’ infrastructure alliance

The Regulators’ Alliance for Progressing Infrastructure Development (RAPID) will bring together staff from Ofwat, the Environment Agency and Drinking Water Inspectorate

John Lewis seeks self-supply retail water licence

The retailer says the licence will give it the opportunity to take more control over water usage and data, deal directly with wholesalers and improve its water strategy

Ofwat orders £50 reduction in water bills for consumers

Water companies must also invest an additional £6m each day between 2020 and 2025 to improve the environment and services for customers

Ofwat ‘concerned’ about four water firms’ business plans

The regulator said there is a ‘significant gap’ between its view of efficient costs and the revised proposals of Anglian Water, SES Water, Thames Water and Yorkshire Water

Southern Water faces record £126m penalty over ‘shocking’ sewage failures

The Environment Agency has launched a criminal investigation into the case

Energy and water customers overcharged by £24bn, says Citizens Advice

Its report suggests ‘misjudgements’ by Ofgem and Ofwat on key decisions meant customers have been paying ‘far too much’ for the pipes that connect energy and water to their homes

Ofwat agrees price cuts for water bills with three suppliers

Severn Trent Water, South West Water and United Utilities customers will see reductions of between £18 and £43

Clear Business Water takes on Aquaflow Utilities’ customers

The latter business water supplier has entered into liquidation

Regulators team up to support water infrastructure projects

The new alliance brings together Ofwat, the Environment Agency and Drinking Water Inspectorate to follow a range of projects for inter-regional water transfer and other joint projects