Millions to be paid out for prepayment blunders
Consumers will get payouts of up to £1000 after Ofgem review
Tag: prepayment meters
E.ON Next to pay £14.5m over prepayment billing failures
The energy supplier has agreed to pay £14.5 million after failing to provide final bills and…
UK fuel poverty stuck in the cold
Fuel poverty rates in England have remained largely unchanged over the past five years, with…
UK’s poorest households pay more for energy
A study shows that low income households in the UK face higher energy costs than wealthier…
E.ON and Tru Energy cleared for forced prepayment meter installations
E.ON and Tru Energy have been authorized by Ofgem to resume involuntary prepayment meter…
Ofgem warns: PPM customers left behind in smart meter race
The energy regulator has warned energy suppliers about slow smart meter rollout for prepayment…
Ofgem proposes measures to tackle rising £3bn energy debt
The proposed one-off price cap adjustment of £16 aims to ensure "fair recovery" of…
British Gas offers £250 free credit to struggling homes
British Gas will allocate an additional £20 million to grant credit of up to £250 for…
Ofgem faces grilling on winter energy challenges
The Chief of Ofgem is set to face tough questions from MPs as the House of Commons Energy…
UK energy debt crisis: Over £1bn owed on prepayment meters
Prepayment meter debt crisis has tripled since 2019, according to a report
