Energy comparison sites “hiding best deals”

They’re meant to help people find the best deal by showing different energy tariffs next to each other. But online price comparison sites were accused of hiding the cheapest tariffs from customers today, in favour of deals which will give themselves a cut. The owners of rival energy business The Big Deal – which lets […]

Energy bills ‘still most confusing’

Consumers are still finding energy bills “most difficult to understand”, according to new research. They find bills from mortgage providers, credit and store cards and mobile phone networks clearer than those sent by energy companies. The news comes despite new rules being introduced earlier this year aimed at making energy bills simpler, including information on […]

Energy industry in debt chaos?

Energy companies owe cash to “millions” of gas and electricity consumers but just as many people also owe power providers “millions of pounds”. A confusing picture has been painted as two comparison websites released contrasting research on debt in the energy industry – suggesting both sides owe cash to one another. A Gocompare survey claims […]

‘Fifth of householders incorrectly billed’ by energy suppliers

Two in 10 householders (19%) have been billed incorrectly by their energy supplier in the last two years, new research reveals. The figure is an improvement from last year (25%) but the energy industry is still the second worst for getting bills wrong – behind banks, council tax departments and mortgage companies – and only […]

npower’s 2.5% price cut finally arrives

Energy supplier npower’s price drop on the back of a cut in government levies is finally kicking in. The price cut on Friday (28 February) will trim £33 a year off the average npower dual fuel energy bill. This brings their average bill down from £1,332 to £1,299 a year on top of a further […]

ScottishPower’s energy price cut kicks in today

Energy supplier ScottishPower’s 3.3% price cut for gas and electricity comes into effect today. That means domestic customers on variable tariff will see their bills go down from £1,325 to £1,284 a year on average, according to price comparison site uSwitch. The Big Six power provider will cut £42 from an annual dual fuel bill […]

Sainsbury’s Energy launches longest fixed term tariff

Sainsbury’s Energy has launched the longest fixed price tariff on the market, protecting customers from price hikes for four years. The new plan means customers can lock in prices until the 31st of March 2018 – three months more than what is currently offered by npower. However, customers will have to pay £50 per fuel […]

Co-op’s new fixed energy tariff ‘cheapest’ on the market

Co-operative Energy has announced two new fixed price tariffs, with one claimed to be the cheapest on the market. It launched a one-year fixed tariff until March 2015 and another two-year fixed tariff until the end of the same month in 2016, with no exit penalties for both. The first tariff will be the cheapest […]

Energy price freeze for First Utility customers

First Utility has pledged not to increase gas and electricity prices for its customers this winter. The price freeze, including standing charges and unit rates, will guarantee a price lockdown for all its existing variable tariff customers until March next year – the cheapest at £1,150 per year. The energy supplier is urging the Big […]

Five million homes owe £637m to energy suppliers

The number of people who owe money to their energy supplier has risen by more than one million in a year, with around one in five households now in debt, a new study suggests. UK consumers owe a total of £637 million now, 6% more than last year. The research by uSwitch.com also reveals more […]