water firms
Despite the widespread public support for water companies opening their data, little progress has been made in terms of opening datasets, according to Ofwat
Thames Water and Southern Water stand out as poor performers in relation to written complaints, according to a new report
The number of people who find that water charges are fair dropped last year, according to a report
Companies that don’t link dividend payments to the environment and customers could face enforcement action
The water regulator has opened enforcement cases against six major companies
The water regulator has urged companies to deal sensitively with people with money issues
Just a third of customers would trust their water firm to fix a problem quickly, according to a new survey
Water bills will see an average increase of 1.7%, Ofwat said
The company’s Chief will resign next year to enable a smooth transition to a new boss
New rules by Ofwat will see retailers return customers’ credit balances in the event of a failure