Job Title: Senior Change Analyst

Salary: £38K – £43K + excellent benefits package

Location: Central London

Would you like to be a key source of knowledge and advice on the governance of change within a regulation environment? Do you have an analytical mind set and a desire to use it to solve technical problems?  A Senior Change Analyst is responsible for progressing changes through a change process. You will support customer’s proposals and its associated systems and processes and will assess and research changes and present your findings through a series of reports and presentations to industry expert Workgroups and the Panel (including its sub-Committees). At the heart of this role is a requirement to be able to summarise large amounts of often complex information in a clear and concise manner, organise and plan the progression of changes, and have strong business acumen. You will need to facilitate workshops with industry experts, there will be opportunities to chair workshops where appropriate. If the Senior Change Analyst sounds like the role for you, apply today!

Responsibilities:

• Research, assess and progress BSC Changes (Modifications, Change Proposals and Issues) in line with agreed processes and quality standards.
• Gather necessary information and data by co-ordinating and managing groups of internal and external experts or interested parties. This includes accurately interpreting and documenting arguments and views from industry discussions of changes.
• Write clear business requirements for changes that reflect the solutions agreed.
• Identify and report the impact of potential changes to the BSC. This includes issuing impact assessments to service providers and stakeholders.
• Produce and present reports for Workgroups, Panel Committees and Ofgem setting out the case for changes to be made or rejected.
• Change reports must be complete, consistent, lack ambiguity
• Analysis is accurate, logically-reasoned and presented in a clear and accessible manner.
• Change documentation is stored and accurately maintained.
• Provide specialist advice and support internally and externally on the BSC change processes and on assigned BSC changes.
• Foster good working relationships across all teams
• Participate in department or cross-company projects/initiatives as required.
• Chair issue groups and Modification Workgroups when required.
• Provide guidance and training to customers, industry groups and staff.

Skills and Experience:

• Have excellent communication skills (verbal and non-verbal)
• Proficient at delivering presentations requiring decision to internal and external colleagues of all seniority
• Able to present large amounts of complex information in a simple, clear and concise manner
• Have excellent report writing skills
• Be proficient in Microsoft Office (especially Word, Excel and PowerPoint).
• Be able to engage with and proactively build positive relationships with customers
• To be able to facilitate internal and external meetings, capturing business needs.
• To have or be able to develop a broad understanding of the BSC arrangements and become an expert on certain areas of the BSC based on changes progressed.

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