Thames Water and Southern Water stand out as poor performers in relation to written complaints, according to a new report

An MP has questioned the reasons behind the plant’s closure although the company says it is for “maintenance work”

He will take on the new role on 26th September 2022, succeeding current chair Emma Howard Boyd, when her second term ends

The announcement follows United Utilities’ pledge to keep the average household water bill ‘flat’ for this year

The company has said customers can seek up to 90% reduction on their water bill