Water firms ‘must innovate to protect vulnerable consumers’

The Consumer Council for Water says collaboration, communication and consistency are key

UK’s water companies ‘must take action to reduce leaks’

The Consumer Council for Water said this is particularly important as the climate gets hotter and population increases

Don’t waste a drop – six tips to save water

Fix your leaking taps and water your plants in the evening. Just two ways we can all help save water this week. Water Saving Week is underway and we’re all being urged to save the most precious of all natural resources. And the Consumer Council for Water (CCWater) is supporting Waterwise’s week of water-saving activities, […]

Thames Water plans £100 price hike by 2020

Thames Water has said the average bill for its customers could rise by nearly £100 a year in the next seven years. The nation’s biggest water company is proposing a 1%-a-year above-inflation increase between 2015 and 2020, which will leave the average customer with a bill of around £450 a year. The firm said the […]

Household water bills to rise by 3.5%

Householders in England and Wales will be hit by an average of 3.5% rise in their water bills from April this year. This means the average bill will be £388 in 2013/14, which regulator Ofwat said takes into account a rate of inflation of 3%. The changes will come into effect of 1 April 2013 […]

Drought conditions mean public has to step up

Water companies are putting their faith in the public that they won’t overuse their water supply over the coming weeks. A hosepipe ban was officially announced yesterday for the Easter weekend, but some want the utilities to reduce their waste. Adam Kingdon, CEO of i20 Water told ELN: “The drought conditions are very worrying. Unless […]

Homeowners must not subsidise cheaper water bills for businesses

Homeowners must not be left to foot the bill for changes to water policy. This is the call from the Consumer Council for Water, which is concerned about plans to increase competition in the water sector. The Water White Paper today proposes to boost competition by helping more players enter the supply market. This move […]

Businesses to get more choice over their water supplier

The Government is expected to announce changes to legislation that could mean more businesses around the country will be able to find a better deal for their water supply. Currently, only businesses that use more than fifty megalitres of water a year can switch from their existing water supplier to a new one. The plans […]