Energy Price Guarantee kicks in to protect consumers from rising costs

The government’s two-year cap limits the amount suppliers can charge for each unit of gas and electricity used by a household in the UK, as well as the standing charge

‘Green’ coffin claims banned by UK advertising regulator

The ASA has found that companies’ adverts about ‘green’ funeral packages are misleading

Nearly a fifth of customers ‘dissatisfied’ after being transferred to new energy supplier

Customers face delayed refunds and price increases as energy companies collapse, according to Ofgem’s survey

Coca-Cola, PepsiCo and Heineken ‘behind 23% of the UK’s branded litter’

The drinks industry is responsible for more than a third of litter found in 2020 and 2021

Are water awareness campaigns going down the drain?

Almost 62% of consumers have admitted that “they haven’t done anything” in the last six months to slash water use

It’s no use crying over spilt potato!

Potato milk is about to hit UK supermarkets this week

UK watchdog bans Oatly ads over ‘misleading’ green claims

The Swedish food company was told to withdraw its ads and give evidence on environmental claims

More than 19 million Brits targeted by ‘green’ scammers in the last 12 months!

Customers in the age group of over 55s are most likely to be targeted by phone, according to new research

PayPoint agrees to pay £12.5m after Ofgem’s investigation

The payments provider committed to removing exclusivity clauses from its contracts with energy suppliers

Energy firms use ‘threatening tones’ to receive money owed to them

Some energy suppliers “incorrectly” or “prematurely” involved debt collection agencies, according to Ofgem