consumers
The government’s two-year cap limits the amount suppliers can charge for each unit of gas and electricity used by a household in the UK, as well as the standing charge
The ASA has found that companies’ adverts about ‘green’ funeral packages are misleading
Customers face delayed refunds and price increases as energy companies collapse, according to Ofgem’s survey
The drinks industry is responsible for more than a third of litter found in 2020 and 2021
Almost 62% of consumers have admitted that “they haven’t done anything” in the last six months to slash water use
The Swedish food company was told to withdraw its ads and give evidence on environmental claims
Customers in the age group of over 55s are most likely to be targeted by phone, according to new research
The payments provider committed to removing exclusivity clauses from its contracts with energy suppliers
Some energy suppliers “incorrectly” or “prematurely” involved debt collection agencies, according to Ofgem