ELCC Session on: How engaging more with water helps customers, small and large

If you missed this session by Water Plus at ELCC 2022, catch up with it here!

Water firms urged to be ‘creative’ in setting out bill cutting measures

Bills for homes with water butts or permeable driveways could be lowered under new plans

Ofwat consults on an England-wide national price cap for SMEs

The proposals are expected to simplify price caps applied to small businesses

Thames Water to revise smart metering policy after Ofwat challenge

The regulator was concerned the water firm “unfairly” removed or limited access to water usage data

Businesses’ water bills to rise

Price caps in the business retail market will increase by 0.49%

Businesses’ dissatisfaction for water retailers hit three-year high

Billing complaints are the most frequent among business customers, according to a new survey