Public and Commercial Services (PCS) union members working for the energy watchdog Ofgem in Canary Wharf and Glasgow will hold a six-day strike action from 11th to 14th April and on 17th April.
The union said that members working in Ofgem Delivery and Schemes will walk out as part of an escalation in the PCS national campaign over pay, pensions justice and job security.
According to the union, Ofgem‘s delivery and schemes staff are among the least well-paid staff in the watchdog.
The members work on enquiry lines, which received 30,000 calls and emails in the last quarter, and on the delivery of renewable gas/electricity schemes, reviewing technical applications and payments in the millions of pounds and home efficiency schemes like the warm home discount.
The union has said that picket lines will be held every morning of the strike between 8 and 10am at the Canary Wharf and Glasgow offices.
An Ofgem spokesperson told ELN: “This industrial action involves our Delivery and Schemes Directorate and was called by the PCS Union.
“As with any industrial action, we have business continuity plans in place to prioritise work and continue the provision of services to support energy consumers. Where it may take longer than usual to respond to enquiries, we apologise in advance for any inconvenience caused.”