These households will witness a reduction in their daily standing charges, dropping to 56p per day in the first three months of the coming year, down from the current 87p.
However, Mr Commaret noted that it is not sustainable for individual energy suppliers to bear the sole responsibility of helping customers in need.
This approach also risks leaving certain households without adequate support if they are served by suppliers with less comprehensive assistance packages.
“The reality is that the situation since last year has worsened, not only in terms of the number of customers who are indebted, but also in terms of debt per customer. That’s why we believe we need to take action to help the customers who are most in need.”