customers

These fuel-poor households collectively owe nearly £417 million to their suppliers, with the year’s coldest weather soon to arrive

According to a new poll commissioned by Ombudsman Services, many feel like they do

It is the fifth energy supplier to cease trading this year

Around 7,500 domestic customers and 500 business customers will be transferred to the Big Six supplier

Around 44,000 customers are being transferred to the Brighton-based energy supplier

New research from Which? suggests some customers have been hit by overnight price hikes of hundreds of pounds after their supplier went out of business

The regulator has launched a consultation to find out how best to look after energy customers as the market undergoes ‘fundamental changes’

A new report calls for suppliers, regulators and government, as well as other organisations to do more to identify and assist struggling billpayers

A new survey of UK billpayers, conducted by customer service business Quadient, suggests the majority of customers seem to think so

Energy supplies will continue as normal for customers as they switch over to the new supplier tomorrow