Octopus starts hiring ‘Energy Social Workers’

These employees will be tasked with helping customers that are struggling to keep up with their bills

Ofwat orders Thames Water and Southern Water to return £80m to customers

They will have to hand back the money for failing to reach targets on water treatment works compliance, pollution incidents and internal sewer flooding across 2021-22

Is Britain’s carbon-neutrality a chicken and egg situation?

Morrisons has introduced “carbon-neutral” eggs from hens fed on insects – which are in turn fed on food waste

Firmus Energy announces Ten Towns 16% increase in gas prices

Taking effect from 3rd May, the increase will impact 55,000 Northern Irish customers

Yorkshire Water says yes to a ban on plastics in wet wipes

The water company said that manufacturers should cover clean-up costs

UK Power Networks gets top ranking in customer service

UKPN came fourth among 50 UK organisations voted for customer services

EV sales doubled in a ‘bedeviled’ car market last month

Nearly 21,726 EVs were sold in November compared to 11,118 diesel cars

Ofwat exposes weak financial resilience of certain water firms

The regulator found that SES Water, Yorkshire and Southern show lower levels of financial resilience

Yorkshire Water is looking for 35 new engineers

The water company aims to boost the efficient management of its assets, including pumping stations

Octopus Energy starts the Italian Job with acquisition of energy provider SATO

The renewable energy provider aims to have 1m customers in Italy by 2025