UK Power Networks gets top ranking in customer service

UKPN came fourth among 50 UK organisations voted for customer services

EV sales doubled in a ‘bedeviled’ car market last month

Nearly 21,726 EVs were sold in November compared to 11,118 diesel cars

Ofwat exposes weak financial resilience of certain water firms

The regulator found that SES Water, Yorkshire and Southern show lower levels of financial resilience

Yorkshire Water is looking for 35 new engineers

The water company aims to boost the efficient management of its assets, including pumping stations

Octopus Energy starts the Italian Job with acquisition of energy provider SATO

The renewable energy provider aims to have 1m customers in Italy by 2025

Water firms to pay £67m for failing customers

Thames Water and Southern Water will have to return £53m and £46m respectively to their customers

Cepac partners with Shell Energy to decarbonise UK operations

Cepac, the UK’s leading independent corrugated packaging manufacturer, has partnered with Shell Energy to help decarbonise its national operations.

EDF to move 5m customers to Octopus Energy Group digital platform

It is following in the footsteps of Good Energy and E.ON who have recently adopted the use of the platform for customer accounts

The day to day impact of smart energy

This blog explores all the ways smart energy can make life easier and better for providers and consumers, both now, and in the future. 

Ofgem announces Shell Energy Retail to take on GOTO Energy customers

Following GOTO Energy going bust, the energy regulator has moved its 22,000 customers to Shell Energy Retail