More than 400k customers ‘switched supplier in May’

Energy switching activity is 2% down from the same month last year, according to Energy UK’s latest report

Energy suppliers’ customer service ‘hit a new low’

Ofgem’s latest report show consumers’ satisfaction with customer service has decreased by 4% in the first quarter

‘Unusual low’ for energy switching in May

Nearly 4% fewer customers switched energy supplier last month compared to May 2020

Where do most switchers live?

Stockton-On-Tees in County Durham leads in energy switching activity according to Energy UK’s report. But which city follows?

Is Robin Hood’s birthplace the UK’s ‘greenest’ city?

Nearly 46% of all Nottingham households are currently on green tariffs, according to a new study

UK utilities under siege by hackers

New research suggests 53% of the UK utility sector suffered a cyberattack last year

Energy switchers set new record in April

April saw the second-highest electricity switching activity recorded in a single month, a new report suggests

Nearly 40% are ‘worried about paying for energy bills’

Government data shows a quarter of the public have switched supplier in the last year

Small and medium suppliers ‘get record number of energy switchers’

Suppliers with a market share of less than 5% saw 209,000 consumers switching away from large competitors

E.ON finishes with migration of 2m former npower customers to E.ON Next

The customers were transferred to the new platform in less than a year