Energy suppliers accused of ‘pestering’ customers over smart meter installations

An investigation by Money Mail alleges some householders have been ‘bombarded’ with calls, emails, letters and texts

Ofgem proposes tougher tests for new energy suppliers

It has launched a consultation until 23rd January 2019

Smart meter rollout: Energy suppliers ‘fighting losing battle’

Consumer body Which? says they would need to triple the current rate of installing the smart technology to hit 2020 target

New record for electricity switching this year

Around 31% of all switches were from the Big Six suppliers to small and medium sized companies

Smart meters for blind and partially sighted energy customers

The new in-home displays will feature ‘high-contrast, tactile buttons and speech output’

UK charities offered £2.5m to support vulnerable energy customers

It is part of the Energy Redress Scheme, which consists of voluntary payments made by energy suppliers that breached Ofgem’s rules

UK energy switching on the rise

The total number of electricity switches this year has reached more than 3.7m

Government insists smart meters are a ‘smart choice’ for consumers

The Department for Business, Energy and Industrial Strategy has published a strong defence of the technology

Record number of consumers switched to smaller energy suppliers

Last month saw the highest number ever recorded in a month by Energy UK

EDF Energy to pay £350k for missing smart meter target

Suppliers are required to set individual targets under the government’s rollout of the technology