energy suppliers
Ofgem announced a new price cap today – but what does the energy industry think?
It is offering a range of options to other suppliers, including meter financing, consultancy and installation to drive a successful nationwide rollout
The former company’s software-as-a-service (SaaS) platform provides energy suppliers with solutions, including customer relationship management, billing and financial management
Measures including ’emergency’ and ‘friendy hours credit’ could reduce the number of prepayment customers temporarily going without energy, Ofgem says
New checks planned for suppliers which cannot meet their financial obligations and effectively serve their customer base
Energy suppliers would be allowed to restart debt collection from July but they could face enforcement action for aggressive practices against customers
Personalised advice and transparent information about the costs, benefits and payback of available technologies are among the measures to encourage more consumers to make sustainable decisions
Ofgem is consulting on issuing them with final orders
The regulator said Delta Gas and Power, GnERGY, Robin Hood Energy and Toto Energy could lose their licence if the Renewables Obligation payments are not made
New research reveals some energy companies are still rolling out outdated smart meters that fail to work when consumers move to a different supplier