Suppliers should confirm how Budget £150 savings will be passed on
Uswitch urges suppliers to clarify how fixed tariff customers will receive the £150 Budget…
Tag: energy suppliers
Ofgem urges consumers to claim £240m
Customers have £240m in unclaimed energy refunds sitting in accounts
Compensation for customers from energy firms for delayed and faulty smart meters
The reforms, set to be introduced next year, include requirements to cut waiting times for…
Energy firms sitting on £3bn of billpayers’ cash
15 million households in energy credit with their suppliers, having around £200 on average
Good Energy to challenge greenwashing
Good Energy wants new transparency rules, forcing suppliers to reveal how green their…
Energy customer service improves but challenges remain
Customer service at energy companies shows slight improvement, but many households still…
Centrica’s ENSEK acquires Bulb’s customer platform
ENSEK has acquired Zoa to provide advanced solutions for energy suppliers
Smart meters: Still not so smart?
Smart meters are not fully meeting expectations, with ongoing issues such as manual readings…
UK energy consumption drops
UK primary energy consumption decreased by 2% from April to June 2024
UK energy suppliers called to crisis talks
The Minister for Energy Consumers has invited energy suppliers to discuss support for…
