Industry responds to Ofgem’s new price cap

Ofgem announced a new price cap today – but what does the energy industry think?

E.ON offers smart meter installation service to wider market

It is offering a range of options to other suppliers, including meter financing, consultancy and installation to drive a successful nationwide rollout

UK-based ENSEK acquires data analytics firm NrgFin

The former company’s software-as-a-service (SaaS) platform provides energy suppliers with solutions, including customer relationship management, billing and financial management

Ofgem launches consultation to protect prepayment customers

Measures including ’emergency’ and ‘friendy hours credit’ could reduce the number of prepayment customers temporarily going without energy, Ofgem says

Ofgem to stop energy suppliers from taking new customers if they don’t meet new standards

New checks planned for suppliers which cannot meet their financial obligations and effectively serve their customer base

Energy bills
Ofgem allows debt collection from energy suppliers as lockdown eases

Energy suppliers would be allowed to restart debt collection from July but they could face enforcement action for aggressive practices against customers

Suppliers pledge to motivate 200m customers to choose greener energy

Personalised advice and transparent information about the costs, benefits and payback of available technologies are among the measures to encourage more consumers to make sustainable decisions

Smart meters: Nine energy suppliers ordered to become DCC users

Ofgem is consulting on issuing them with final orders

Ofgem orders four energy suppliers to pay £14.7m in green taxes

The regulator said Delta Gas and Power, GnERGY, Robin Hood Energy and Toto Energy could lose their licence if the Renewables Obligation payments are not made

Smart meter
Is your smart meter actually ‘smart’?

New research reveals some energy companies are still rolling out outdated smart meters that fail to work when consumers move to a different supplier