energy suppliers

Ofgem announced a new price cap today – but what does the energy industry think?

It is offering a range of options to other suppliers, including meter financing, consultancy and installation to drive a successful nationwide rollout

The former company’s software-as-a-service (SaaS) platform provides energy suppliers with solutions, including customer relationship management, billing and financial management

Measures including ’emergency’ and ‘friendy hours credit’ could reduce the number of prepayment customers temporarily going without energy, Ofgem says

New checks planned for suppliers which cannot meet their financial obligations and effectively serve their customer base

Energy suppliers would be allowed to restart debt collection from July but they could face enforcement action for aggressive practices against customers

Personalised advice and transparent information about the costs, benefits and payback of available technologies are among the measures to encourage more consumers to make sustainable decisions

Ofgem is consulting on issuing them with final orders

The regulator said Delta Gas and Power, GnERGY, Robin Hood Energy and Toto Energy could lose their licence if the Renewables Obligation payments are not made

New research reveals some energy companies are still rolling out outdated smart meters that fail to work when consumers move to a different supplier