Rishi Sunak forecasts ‘enormous easing’ of cost of living crisis next year

The Chancellor has said expected benefits and pension rises next year will ease pressures on struggling households

Scammers target public with fake Ofgem emails

Hundreds of customers have received scam emails claiming to be from Ofgem asking for bank details

Industry reacts to government’s energy bill package

The industry has welcomed the Chancellor’s announcement but has also called for longer-term solutions

Customers struggling with bills to be offered free energy debt advice

British Gas advisors will meet people struggling with energy debt at Post Office locations across the UK

Quarterly price cap ‘could drive down energy bills’

Analysts have said frequent reviews of the price cap level could reduce bills by 5%

Energy switching drops to a new low

April saw the fewest switches recorded in a single month since 2012, according to a new report

Industry responds to Ofgem’s proposals for four-time-a-year price cap update

The proposals have received mixed feedback

Nearly a fifth of customers ‘dissatisfied’ after being transferred to new energy supplier

Customers face delayed refunds and price increases as energy companies collapse, according to Ofgem’s survey

Ofgem unveils shake-up plan to change price cap every three months

The regulator’s proposals aim to enable greater agility – allowing bills to fall more quickly

Londoners to get boost to cut their energy bills

Residents living in City of London Corporation-run housing estates will receive energy efficiency upgrades