More than 500k Brits switched electricity suppliers in May

It marks a 13% increase compared to the same month last year

Energy suppliers must automatically compensate customers for switching issues

They are required to pay at least £30 in compensation for each switching issue

Energy customers ‘could be rolled onto deals costing £401 more’

Switching service says 27 gas and power suppliers have a total of 95 fixed deals expiring this May and June

Consumers switching power suppliers hit half a million in April

The total number of switches this year stand at just under 1.8 million so far

Slow start for England’s retail water market

The survey found a majority of businesses are now aware of the market

Record number of UK households with small and medium energy suppliers

More than one in five households are now being supplied by small and medium sized energy firms. That has moved the Big Six suppliers’ combined market share to a record low of 79% for electricity and 78% for gas – down from 84% for both gas and electricity at the end of 2016. Ofgem’s latest […]

New Year energy switching soars

The number of customers switching energy suppliers has increased by 14% this year. Latest figures from Energy UK reveal nearly 400,000 customers switched in January 2018, out of which a quarter represented customers gained by small and mid-tier suppliers. It follows a record 5.5 million number of switches last year. Confidence in switching is also […]

Ofgem moves ahead with next day switching plans

Ofgem is moving ahead with a programme that allows people to switch energy suppliers by the end of the next working day. It is introducing a package of reforms called ‘RP2a’, which will require the Data Communications Company (DCC) to procure a new Centralised Switching Service (CSS) that will facilitate “reliable and fast switching” across […]

New energy switching trial to cut 50,000 customer bills

Around 50,000 customers are to be offered a better energy deal to reduce bills under a new switching trial. Ofgem plans to launch the trial of a simplified collective switch in the coming weeks to help customers save money by negotiating a good deal with a supplier on their behalf. Consumers on standard variable tariffs […]

Small supplier Future Energy stops trading

Small supplier Future Energy has ceased trading. The energy firm supplied around 10,000 homes in the North East and Yorkshire. Ofgem is reasssuring customers their energy supply won’t be disrupted and suggesting them not to switch until a new supplier has been appointed. This will help ensure the process of handing customers over to a […]