British Gas pays £2.65m over invalid exit fees and charges

The Big Six supplier rolled customers onto its more expensive standard variable tariff due to a system error

More than 3.2m energy customers have switched to better deals

Just under half a million customers moved to a different supplier last month

More than 5,500 UK churches put their faith in green energy

They have diverted an estimated £5m from fossil fuels to clean energy providers

Octopus Energy to take on bust supplier Iresa’s customers

The latter supplier was branded the ‘worst energy company’ by Citizens Advice amid record level of complaints

Ofgem removes requirement for PCWs to show ‘wide range’ of energy tariffs

All accredited price comparison websites (PCWs) now have the option of exclusively showing deals they receive a commission from

Nearly a quarter of Brits ‘have never switched energy providers’

Igloo Energy says this is despite potential savings of £434 per year that could be made by moving elsewhere

Record number of consumers switched to smaller energy suppliers

Last month saw the highest number ever recorded in a month by Energy UK

SSE pays £190k to customers after energy tariff switching delays

It also paid £475,000 to other customers who ended up paying more following the switch as a ‘goodwill gesture’

More than 500k Brits switched electricity suppliers in May

It marks a 13% increase compared to the same month last year

Energy suppliers must automatically compensate customers for switching issues

They are required to pay at least £30 in compensation for each switching issue