Companies are required to complete switching within five working days

The Competition and Markets Authority found BDS Fuels had unlawfully used a clause that automatically renewed more than 600 households’ exclusivity contracts without their explicit consent and prevented them from switching suppliers

The new programme will offer assistance in accessing funding for energy efficiency measures as well as help identify the causes of high energy bills and provide advice on switching energy suppliers

Around 2.3m customers’ bills will rise to £1,138, the maximum amount suppliers can charge in line with Ofgem’s energy price cap

Around 130,000 domestic energy customers will now move to ScottishPower

New research from comparethemarket reveals domestic switching levels have fallen since the energy price cap was introduced in January 2019

Energy UK reveals a total of 471,441 made the leap during the month, almost a fifth less than in August 2019

The brand says shoppers who failed to switch were missing out on collective potential savings of £328 million a year

Overall, switching is up by 10% in 2020 compared to the year before

The initiative, set up by industry body Energy UK, aims to make the process of switching supplier easier, fairer and smoother for customers