Slow start for England’s retail water market

The survey found a majority of businesses are now aware of the market

Record number of UK households with small and medium energy suppliers

More than one in five households are now being supplied by small and medium sized energy firms. That has moved the Big Six suppliers’ combined market share to a record low of 79% for electricity and 78% for gas – down from 84% for both gas and electricity at the end of 2016. Ofgem’s latest […]

New Year energy switching soars

The number of customers switching energy suppliers has increased by 14% this year. Latest figures from Energy UK reveal nearly 400,000 customers switched in January 2018, out of which a quarter represented customers gained by small and mid-tier suppliers. It follows a record 5.5 million number of switches last year. Confidence in switching is also […]

Ofgem moves ahead with next day switching plans

Ofgem is moving ahead with a programme that allows people to switch energy suppliers by the end of the next working day. It is introducing a package of reforms called ‘RP2a’, which will require the Data Communications Company (DCC) to procure a new Centralised Switching Service (CSS) that will facilitate “reliable and fast switching” across […]

New energy switching trial to cut 50,000 customer bills

Around 50,000 customers are to be offered a better energy deal to reduce bills under a new switching trial. Ofgem plans to launch the trial of a simplified collective switch in the coming weeks to help customers save money by negotiating a good deal with a supplier on their behalf. Consumers on standard variable tariffs […]

Small supplier Future Energy stops trading

Small supplier Future Energy has ceased trading. The energy firm supplied around 10,000 homes in the North East and Yorkshire. Ofgem is reasssuring customers their energy supply won’t be disrupted and suggesting them not to switch until a new supplier has been appointed. This will help ensure the process of handing customers over to a […]

Record 5.5m energy switches in 2017

A record 5.5 million customers switched electricity supplier in 2017. That’s according to the latest figures from Energy UK, which show this is a 15% increase on the 4,822,885 switches that took place the year before. More than 400,000 customers changed supplier in December alone and through the year, competition has intensified, with 28% of […]

Quarter of Brits ‘in the dark over SVTs’

  A quarter of people in the UK don’t know if they’re on high-cost Standard Variable Tariffs (SVTs) or not. That’s according to a new survey from Bulb Energy, which suggests young people are less likely to know what deal they’re on than older generations – despite having access to a range of apps and […]

Lack of switching options ‘costing NI customers £82m’

A lack of switching options is costing energy customers across Northern Ireland around £82 million per year. That’s according to Echo Managed Services, which suggests only 28% of consumers have switched suppliers in the last year, compared to around 38% across the rest of the UK. It estimates this could be costing up to £145 […]

Tariff switching hits new heights in 2017

Switching figures for this year have hit nearly five million, topping 2016’s record heights. That’s according to the latest figures from Energy UK, which suggest this has been partially driven by new companies joining the Energy Switch Guarantee (ESG), which now covers more than 90% of the market. The industry-led initiative sees companies sign up […]