npower deal creates ‘Big Seven’ energy firms

The head of npower said Britain is “well on its way to having a Big Seven rather than a Big Six” in the energy industry after selling its subsidiaries to a smaller supplier. Telecom Plus, a supplier of energy and telephony services trading as Utility Warehouse, will take over contracts from npower to supply gas […]

Small energy suppliers fare well in customer survey

Smaller independent power suppliers are more popular than their Big Six counterparts in terms of customer satisfaction, according to a recent survey from Which? Richard Lloyd, Which? executive directorsaid: “The small energy companies perform much better than the larger suppliers in our survey. If this was a properly functioning and competitive market, they would be […]