UK’s elderly urged to sign up to Cold Weather Priority initiative

It allows the vulnerable to be prioritised when it comes to delivering fuel supplies during winter months

Water firms ‘must innovate to protect vulnerable consumers’

The Consumer Council for Water says collaboration, communication and consistency are key

‘Beast from the East’ claimed 2,000 lives

Deaths among vulnerable and elderly people sharply increased over the cold snap

Climate vulnerable nations ‘face additional $168bn in debt payments’

A new report warns borrowing for climate finance will become more expensive over time if action is not taken quickly

‘UK public are unaware of support for vulnerable energy users’

A new survey shows around 78% of consumers are unaware they could gain access to special discounted tariffs if they fall behind on payments

UKPN pledges to help vulnerable power cut customers

UK Power Networks (UKPN) is offering extra support to vulnerable customers affected by power cuts and blackouts around the UK. The owner and operator of electricity cables and power lines across London, the South East and East of England says while its engineers work to restore power as quickly and as safely as possible, it […]

Energy suppliers could be given customers’ state benefits data

Details of people receiving certain state benefits could be given to energy suppliers to protect them from high gas and electricity bills. Under the UK Government’s new proposals, data sharing would be allowed between specified public authorities and suppliers in a bid to tackle fuel poverty. Ofgem would set a safeguard tariff for vulnerable customers […]

Scotland to invest £500k in African water system

Scotland is to invest £500,000 in an African city’s water system. The funding will help accelerate an ongoing water supply project in Blantyre, Malawi. Once completed, it will give the city’s citizens better access to clean water that is safe to drink. The money, given through the Climate Justice Fund, will also help to extend the project to surrounding districts […]

Help for more energy customers in vulnerable situations

More customers in vulnerable situations, including those with mental health issues, are to receive extra help under new changes made by Ofgem. It has broadened eligibility in the Priority Services Register, through which consumers can get free, vital services from network operators and suppliers to help them manage their energy. They include customers being given […]

$100bn of green funding for vulnerable nations

A new Commonwealth initiative will unlock billions in climate finance for developing countries. The ‘Commonwealth Climate Finance Access Hub’ was officially launched last month by Commonwealth Secretary-General Patricia Scotland and Mauritius Prime Minister Anerood Jugnauth at a signing ceremony in New York. It will help 31 vulnerable nations such as Jamaica, Barbados, Mauritius and Namibia deal […]