Ring ring! Power cut helpline reaches three million calls

The 105 hotline allows people to contact their local electricity network in the event of an outage

UKPN pledges to help vulnerable power cut customers

UK Power Networks (UKPN) is offering extra support to vulnerable customers affected by power cuts and blackouts around the UK. The owner and operator of electricity cables and power lines across London, the South East and East of England says while its engineers work to restore power as quickly and as safely as possible, it […]

Energy supplier puts on party during NYE power cut

An energy supplier provided a New Year’s party for its customers on a Scottish island after Storm Dylan left them without power. As 76mph winds wreaked havoc on Jura, Scottish and Southern Electricity Networks (SSEN) told customers to go to the Jura Hotel for Hogmanay and enjoy dinner and drinks on the company’s tab. Hotel […]

Network operator restoring power after Storm Aileen

Electricity North West engineers are working to restore power to more than 250 customers in Buxton, Macclesfield and Leigh after torrential storms struck parts of England yesterday. Storm Aileen left people in the dark in the north west last night but power is back on for more than 1,000 customers. Engineers are still working to […]

Power cuts don’t have to leave you in the dark

A new service means households won’t be left in the dark during power cuts. UK Power Networks (UKPN), the owner and operator of distribution lines and cables across London, the South-East and the East of England, has unveiled a new helpline to deal with electricity outages and problems. The company now offers the option of texting people affected […]

Lights back on in central London after blackout

Lights were back on in parts of Soho and the West End after a power cut on Friday. People enjoying the Black Friday weekend were left in darkness when the blackout began at 17:16. According to UK Power Networks, 2,300 properties including shops, cinemas, restaurants and theatres were affected. It added the power cut was due […]

Risk of power loss ‘not a concern for SMEs’

A majority of small to medium-sized companies (SMEs) in Britain don’t consider loss of energy supply to be a major risk to their businesses. Around 83% of the 500 SMEs surveyed by British Gas Business said so and only 17% believe power loss to be a threat to their business. The survey was carried out […]

£50m extra funding for flood-hit homes, businesses

The government has announced extra funding worth £50 million to support households and businesses affected by the weekend’s devastating floods in Northern England. Local authorities will spend the money on temporary accommodation costs as well as help people protect their homes against future floods by providing grants of up to £5,000 to install new barriers, […]

Power in Lancaster restored after flood

Around 55,000 homes in Lancaster were left without power this weekend after an electricity substation flooded due to a storm. It happened at around 11pm on Saturday and all supplies were restored this morning. Engineers were only able to access the substation in Caton Road at 11am on Sunday after it had been “fully submerged”. Electricity North West invested £7.9 […]

Red Cross trains to help in blackouts

British Red Cross has agreed to train for situations with power cuts after a £400,000 donation from an electricity operator. Scottish and Southern Energy Distribution (SSEPD) gave £400,000 to the charity which will help to buy an emergency response vehicle and train new volunteers. The charity said they will train in crisis response activities aimed […]