Switching broke half-million milestone in November

Energy UK suggests total figures for the year are already equal with 2018’s record of 5.8 million switches

Smart meter
Is your smart meter actually ‘smart’?

New research reveals some energy companies are still rolling out outdated smart meters that fail to work when consumers move to a different supplier

Lightbulb in dark room
Utilita Energy to take on customers of failed supplier Eversmart Energy

The latter company was the fifth supplier to cease trading this year

SSE appointed to take on failed Brilliant Energy’s customers

They will be switched over to the Big Six supplier on 15th March following which they can shop around and switch again with no exit fees

Ofgem orders E to stop transfer of former Economy Energy customers

The regulator said Economy Energy agreed the sale of around 30,000 customers to E last month but failed to notify Ofgem about it when the company stopped trading

Bulk of small businesses ‘not switching to cheaper water suppliers’

This is despite many viewing themselves as cost-savvy

Four million power tariff switches in 2016

Four million customers switched their electricity suppliers in 2016. This tops the past three years of switching figures, according to Energy UK. Switching in November alone rose above 400,000 as consumers made the most of the wide variety of deals on offer. Lawrence Slade, Chief Executive of Energy UK, said: “Over 40 companies across the […]

Scots trust water firms but not energy suppliers

Scottish consumers trust water companies highly but have little faith in their energy suppliers. In a Which? consumer survey, 68% of people said they trusted water companies, making it the most highly rated industry in the country. On the other hand, energy suppliers only secured the confidence of 36% of customers, meaning it was near the […]

Brits to waste £2.2bn on energy in next four months

More than half of annual household energy will be consumed in the next four months, costing consumers £2.2 billion more than it could do. As average temperatures halve from 12°C in October to 6°C in January, energy usage will double, according to First Utility, an independent supplier. This spike in energy consumption, along with its research […]

Energy consumers ‘snoozing on the best deals’

Around 13 million UK households could have saved money by switching their energy suppliers last year. However, rather than keeping an eye on tariff rates and energy usage, consumers seem to be assuming they’re on the best deal, a new survey states. According to Energy Saving Trust (EST), a large number of consumers are on […]