Ofgem takes action on EDF “billing problems”
The energy regulator has responded to reports of billing problems at EDF, instructing the…
The energy regulator has responded to reports of billing problems at EDF, instructing the…
Many commercial landlords and their tenants are facing new and unique challenges amidst the…
Three steps to a successful out of hours energy management programme.
Issues related to changing supplier have overtaken customer service as the second largest…
Bristol Water, SES Water and Southern Water have come under fire for poor performance
There was an increase in complaints from non-household customers during the second quarter of…
Energy company npower has met Ofgem’s targets aimed at reducing complaints and late bills. The…
Energy billing for businesses can be a bit of a maze – with enough twists and turns to hide…
npower has issued an apology and agreed to pay £1 million to schemes helping vulnerable…
Thames Water today hailed a “landmark” deal as it won its first business customer in Scotland.…
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