npower

The partnership aims to address customer needs and sustainability more effectively

Newly formed subsidiary E.ONnext aims to facilitate better customer management by utilising a customer platform from Kraken Technologies

The move to roll out ‘leaner, increasingly digital processes’ is forecast to generate ‘at least £100 million’ in profits for parent company E.ON by 2022

Episode 6: Women in energy

Episode 5: How sustainability is shaping the energy market of tomorrow

The regulator, however, ‘remains disappointed’ with the Big Six supplier’s conduct throughout this matter

Around one million customers will see their bills rise by £117 a year on average

The firm says worsened market conditions have forced it to make the decision

The Big Six supplier blamed challenging market conditions for the move

An investigation by Money Mail alleges some householders have been ‘bombarded’ with calls, emails, letters and texts