npower
The partnership aims to address customer needs and sustainability more effectively
Newly formed subsidiary E.ONnext aims to facilitate better customer management by utilising a customer platform from Kraken Technologies
The move to roll out ‘leaner, increasingly digital processes’ is forecast to generate ‘at least £100 million’ in profits for parent company E.ON by 2022
Episode 5: How sustainability is shaping the energy market of tomorrow
The regulator, however, ‘remains disappointed’ with the Big Six supplier’s conduct throughout this matter
Around one million customers will see their bills rise by £117 a year on average
The firm says worsened market conditions have forced it to make the decision
The Big Six supplier blamed challenging market conditions for the move
An investigation by Money Mail alleges some householders have been ‘bombarded’ with calls, emails, letters and texts
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