Energy suppliers accused of ‘pestering’ customers over smart meter installations

An investigation by Money Mail alleges some householders have been ‘bombarded’ with calls, emails, letters and texts

Low awareness of energy management strategies like DSR ‘is costing businesses’

That’s the verdict from npower Business Solutions, which suggests 69% of energy managers aren’t aware of its use

Ofgem intends to confirm npower provisional order for switching trial

It comes after the Big Six supplier agreed to allow only 50,000 out of 100,000 customers sought by the regulator to participate in the collective switching trial

UK competition watchdog clears SSE-npower retail energy merger

The Competition and Markets Authority (CMA) said the proposed tie-up would not affect householders

Why DSR is an essential part of our energy future

Dr Tim Rotheray, Director of the Association of Decentralised Energy (ADE), talks to energy writer Susannah Lawson about what’s driving growth in the market for DSR and why it’s a win/win solution for all concerned

Senior energy decision makers ‘in the dark about rising energy costs’

npower has created a new tool to help businesses predict and plan for the future

Ofgem orders npower to allow more customers into collective switching trial

The Big Six supplier has agreed to allow 50,000 of its customers to take part out of the regulator’s requirement of 100,000

How to optimise the value that DSR can deliver

Energy market and DSR expert Ben Spry shares some of his observations from the recent DSR Event organised by The Energyst, where he participated in the panel debate Follow the money: Where’s it going and how can you access best value? What motivates businesses to look at Demand Side Response (DSR)? Here’s what some of […]

Exploring demand side response with npower Business Solutions

Demand side response (DSR) can offer a range of technical and financial benefits to large energy users – but what do consumers actually think about these technologies. Alongside npower Business Solutions and Energy HQ, we attended a DSR event hosted by the Energyst in London’s Banking Hall. We spoke to a range of energy stakeholders from […]

SSE and npower merger: Industry responds

The UK’s competition watchdog has provisionally cleared a deal that would see the two Big Six companies join together