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The regulator, however, ‘remains disappointed’ with the Big Six supplier’s conduct throughout this matter

Around one million customers will see their bills rise by £117 a year on average

The firm says worsened market conditions have forced it to make the decision

The Big Six supplier blamed challenging market conditions for the move

An investigation by Money Mail alleges some householders have been ‘bombarded’ with calls, emails, letters and texts

That’s the verdict from npower Business Solutions, which suggests 69% of energy managers aren’t aware of its use

It comes after the Big Six supplier agreed to allow only 50,000 out of 100,000 customers sought by the regulator to participate in the collective switching trial

The Competition and Markets Authority (CMA) said the proposed tie-up would not affect householders

Dr Tim Rotheray, Director of the Association of Decentralised Energy (ADE), talks to energy writer Susannah Lawson about what’s driving growth in the market for DSR and why it’s a win/win solution for all concerned

npower has created a new tool to help businesses predict and plan for the future