That’s the suggestion from Matthew Vickers, CEO and Chief Ombudsman at the Energy Ombudsman, who spoke to ELN’s News Editor Jonny Bairstow about how the pandemic had affected the nature of complaints the organisation was receiving
Coronavirus has raised new issues for consumers but it has also magnified existing concerns.
That’s the suggestion from Matthew Vickers, CEO and Chief Ombudsman at the Energy Ombudsman, who spoke to ELN’s News Editor Jonny Bairstow.
Watch the full interview to find out more…
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